Services

The company helps clients with all aspects of evaluation through process and outcome assessment, measurement, performance and quality improvement, consultation methods, survey development, focus groups, qualitative interviewing, and information (data) collection, analysis and dissemination.

Achievements & Partners

Examined the process to redesign undergraduate medical education in Canada involving 17 Faculties/Schools of Medicine across the country, as part of the Future of Medical Education in Canada Project.
- University of British Columbia & Association of Faculties of Medicine of Canada, 2009

Assessed and improved early childhood dental and vision programs through the design and implementation of an evaluation framework that engaged broad interests from health professionals and health authorities across British Columbia.
- Human Early Learning Program (HELP), University of British Columbia, 2007

Evaluated health promotion, health protection and disease prevention initiatives undertaken by the provincial health authority in British Columbia, which lead to recommendations for program improvement and enhanced health promotion and population health planning.
- Provincial Health Services Authority, 2007

Developed a comprehensive evaluation framework to assess the Interprofessional Network of British Columbia involving health care providers, academic interests, and health authority leaders and resulting in province-wide improvements to patient-centred care, interprofessional education, and collaborative practice.
- The Interprofessional Network of British Columbia (In-BC), 2005 & 2006

Worked to optimize the Full Service Family Practice Incentive Program through the development and application of a province-wide physician survey which examined program use, access, barriers, and level of satisfaction among general practice physicians in British Columbia.
- British Columbia Ministry of Health Services, Strategic Change Initiatives, 2004

Evaluated province-wide primary health care and chronic disease management initiatives through the design and implementation of a broad mix of assessment tools, based on the internationally applied “Expanded Chronic Care Model.”
- British Columbia Ministry of Health, Primary Health Care, 2004 - 2007

Assessed the impact of community-based cancer prevention programs and their impact on public awareness, knowledge, attitudes and behaviours within various communities in British Columbia.
- British Columbia Cancer Agency, 2004

Examined the effectiveness of strategies to promote the appropriate use of prescription medication through a public education program, “PrescriptionWise,” which involved participation from physicians, pharmacists and patients.
- AstraZeneca Canada, College of Pharmacists of British Columbia, Pacific Blue Cross, 2002 & 2003

Improved the experiences of patients living with congestive heart failure through i) reviewing best practices in heart failure management, ii) conducting a survey to capture the patient’s journey through the health care system, and iii) evaluating the Congestive Heart Failure Collaborative to document improved physician practice and community services.
- Multi-Stakeholder Partnership on Chronic Disease Management: British Columbia Ministry of Health Services, Heart and Stroke Foundation of British Columbia/Yukon, St. Paul’s Hospital, Vancouver Coastal Health Authority, Northern Health Authority, Healthy Heart Society, 2002 - 2004

Contributed to ongoing improvement of British Columbia’s largest smoking cessation program through a comprehensive quantitative and qualitative evaluation of the British Columbia Smokers’ Helpline over a four-year period.
- Canadian Cancer Society, 2000 - 2004

Increased the effectiveness of a national Hepatitis program by designing and conducting an evaluation leading to practical recommendations for improved services for people living with this disease.
- Health Canada, Health Promotion and Programs Branch, 2000